wasit Casino & Sportsbook Data Care
This page describes what we collect when you use wasit and how we keep that data protected. Our approach to your privacy rests on transparency: we tell you what we gather, why we need it, and who may see it. We do not sell your personal information, and we apply standard security practices to limit access to authorised staff only.
When you open an account on wasit, we ask for your email, name, date of birth, and identity document as part of account verification. We also record your account activity — session history, deposit and withdrawal records, game selections, and device information. These records help us prevent fraud, comply with local gaming regulations, and support your account if you need help recovering access or resolving a dispute.
Our servers may sit outside your jurisdiction. We use third-party payment processors to handle your DANA, e-wallet, mobile banking, or local payment transfers, and we may share limited data with those partners only to complete your transaction. We do not share your gaming history, personal details, or financial records with marketing partners, affiliates, or any third party outside our direct platform operations.
What we collect on wasit
We collect data in several categories. Your account profile includes your email, full name, date of birth, phone number, residential address, and a copy of your identity card or passport. We ask for this information during signup and verification to confirm your identity and ensure you meet our terms of access. We may ask for proof of address (such as a utility bill) if we cannot verify your details through our standard checks.
Your transaction history on wasit includes every deposit, withdrawal, and transfer you make. We record the amount, method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet), date, and whether the transaction succeeded or failed. We keep these records to reconcile your account balance, detect fraud, and support dispute resolution if a transfer goes missing.
Your gaming activity covers which games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, or live-dealer tables), how long you play, and the dates and times of your sessions. We do not store your individual bet details or results — only aggregate session data. We track this to help you see your own history and to comply with regulatory requirements in jurisdictions where our service operates.
Your device and connection data include your IP address, browser type, operating system, and the device you use to access wasit. We record this to detect unusual login attempts, protect against account takeover, and investigate suspicious activity. We also set cookies on your browser to remember your login session and your language preference.
How we use your data
We use your personal information to operate wasit: to create and maintain your account, process your deposits and withdrawals, and let you play games and place bets where local law permits. We also use your data to prevent fraud — for example, we flag multiple logins from different countries in a short time, or deposits followed immediately by large withdrawals, because these may indicate account compromise.
We are required by gaming regulations in supported jurisdictions to keep records of account holders and their activity. We share the minimum necessary information with regulators if we receive a legal request. We do not keep backups of your data longer than 18 months after your account is closed, except where local law requires us to retain records for a longer period.
We use cookies to improve your experience on wasit — for example, to keep you logged in, to load your preferred language, and to track which pages you visit so we can make our site easier to use. You can disable cookies in your browser settings, but some features of wasit may not work as expected if you do.
Your rights and our contact details
You have the right to request a copy of your personal data held on wasit, and to ask us to correct or delete it. You also have the right to object to how we use your information. To submit any of these requests, contact our support team at the email address provided in your account settings. We aim to respond to data requests within 14 calendar days, though complex requests may take longer.
If you believe your account on wasit has been accessed without your permission, or if you suspect fraudulent activity, contact support immediately. We can help you reset your password, review your login history, and lock your account if needed. If a withdrawal appears to be stuck, we can check its status with our payment partner — processing times vary by method (DANA, e-wallet, and mobile banking usually clear within hours; bank transfers via local payment, online payment, e-wallet, or mobile banking may take 1–2 business days) and may be delayed during high-traffic periods around events like Liga 1 matches or Idul Fitri.
Our services are available only where applicable local law permits. If you live in a jurisdiction where online gaming is prohibited, you should not access wasit. We reserve the right to suspend or close your account if we believe you are accessing our platform from a restricted jurisdiction or in violation of our terms.